Paula Temple

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Activity overview

Latest activity by Paula Temple
  • Paula Temple created an article,

    What happens if my Apple Device is lost or stolen?

    If you have Find My iPhone enabled, you can use this to suspend or permanently remove the ability to pay with Apple Pay from the lost device OR Go to your Apple ID account page, sign in and choose ...

  • Paula Temple created an article,

    What happens if I don’t receive my verification code?

    If you did not receive your OTP (one time password), it is likely that you mobile phone number or email address held is incorrect. You will need to update your phone number and/or and email address...

  • Paula Temple created an article,

    I have received a message to verify an online purchase I have not made.

    When you shop online you may be asked to verify the payment by entering a one time passcode. This passcode will be sent by SMS to the mobile number we hold for your account.  If it is not you attem...

  • Paula Temple created an article,

    Is Apple Pay secure?

    Yes, Apple Pay ®is secure. Every transaction on an Apple device requires you to authenticate yourself with either Face ID, Touch ID or device passcode. Each time you make a purchase, Apple Pay use...

  • Paula Temple created an article,

    How do I make payments using Apple Pay?

    In-store: when paying in-store, hold your phone over the terminal and follow the prompts to authenticate yourself using FaceID, Touch ID or passcode. You should not need to unlock your phone to pa...

  • Paula Temple created an article,

    Can I add more than one card to Apple Pay?

    Yes. There is no limit to the number of cards you can add to your Apple Wallet. 

  • Paula Temple created an article,

    Where can I see my Apple Pay transactions?

    All your Apple Pay transaction will show in your wallet. To see your transactions, simply click on the card within your Apple Wallet and your transactions will be displayed.

  • Paula Temple created an article,

    What happens if my Apple device is lost or stolen?

    If you have Find My iPhone go to your Apple ID account page, sign in and choose the lost device. Go the the Apple Pay section and click on either Remove or Remove all.  Even if your device is offli...

  • Paula Temple created an article,

    What is the cost to set up Apple Pay?

    There is no cost to set up and use Apple Pay. The usual transaction fees and currency conversion fees may apply.    

  • Paula Temple created an article,

    Why can't I add my card to my Apple Wallet?

    First up, check the following: Check that you're able to use Apple Pay: Make sure you have the latest version of iOS, watchOS or macOS. Confirm you have Face ID, Touch ID or a passcode set on you...