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Immersve
Categories
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General
General support for common FAQs, errors, and fees.
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Identity Verification
Support for verifying identity and KYC processes.
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Account Management
Guidance on managing balances, deposits, withdrawals, and updating account details.
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Card Management
Guides on creating, managing, and blocking cards, including handling lost or stolen cards.
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Transactions
Help for resolving transaction declines and managing recurring payments.
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Privacy/Security
Help for dealing with compromised security, phishing attempts, or privacy issues.
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Google Pay
Cardholder support for using and managing the Google Pay wallet.
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Apple Pay
Cardholder support for using and managing the Apple Pay wallet.
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Fraud/Disputes
Guidance on handling fraud detection, payment disputes, and unauthorized transactions or privacy concerns.